Disputes regarding the improper execution or non-execution of the contract are handled outside the court in accordance with the procedure established by the Law on the Protection of Consumer Rights of the Republic of Lithuania at the State Consumer Rights Protection Service, address: Vilniaus st. 25, 01402 Vilnius, e-mail Mr. tarnyba@vvtat.lt, tel. (8 5) 262 67 51, fax. (8 5) 279 1466, website www.vvtat.lt. You can apply electronically through the EGS platform http://ec.europa.eu/odr/.